Whether Petsafe doesn't fit your budget, lacks features you need, or you simply want to explore options — here are 10 pet business alternatives worth considering for your small business.
Quick Comparison
| Store | Rating | Coupons | Top Strengths | |
|---|---|---|---|---|
Petsafe
Current
|
4.0/5 | 5 | Customer Service 10/10 | View |
Petwellbeing
|
3.2/5 | 7 | View | |
Onlynaturalpet
|
1.9/5 | 6 | View | |
Horseloverz
|
1.2/5 | 4 | View | |
Petflow
|
4.2/5 | 4 | Customer Service 8/10 Auto-Ship Convenience 9/10 | View |
Kittypooclub
|
2.8/5 | 3 | View | |
Zumapetnutrition
|
— | 3 | View | |
Pretty Litter
|
4.7/5 | 2 | Odor Control 9/10 Customer Service 8/10 | View |
Petco
|
1.4/5 | 2 | View | |
Chewy
|
3.3/5 | 1 | Customer Service 9/10 | View |
K9sportsack
|
2.8/5 | 1 | View |
Detailed Comparison
Petwellbeing
Petwellbeing's calming toy receives a negative review. The customer reports the product did not alleviate their dog's anxiety and was a costly disappointment.
Weaknesses
- Calming toy ineffective and caused adverse reaction
Onlynaturalpet
Only Natural Pet is an online retailer offering a range of pet food, supplements, and supplies, with mixed customer feedback. While some customers praise the product quality and fast shipping, many others report issues with customer service, auto-ship programs, and product inconsistencies.
Strengths
- Some customers have had positive experiences with product quality.
- Fast shipping is sometimes reported.
- Subscription service can be helpful for some customers.
Weaknesses
- Terrible customer service with rude and unhelpful representatives.
- Auto-ship program is difficult to cancel and leads to unwanted charges.
- Products sometimes arrive expired or damaged.
Horseloverz
Horseloverz, an online retailer specializing in equestrian supplies, receives mixed feedback. While some customers praise their prices and product selection, many report significant issues with shipping, customer service, and order accuracy.
Strengths
- Competitive pricing and frequent sales
- Wide selection of products
- Easy-to-use website
Weaknesses
- Frequent shipping delays and unreliable delivery
- Poor customer service and lack of communication
- Inaccurate or incomplete orders
Petflow
Petflow earns high marks for its convenient auto-ship options and responsive customer service, making it a popular choice for pet owners seeking reliable delivery of pet food and supplies. However, some customers have reported issues with order accuracy, pricing inconsistencies, and a decline in live customer support.
Strengths
- Convenient auto-ship program ensures pets never run out of food
- Responsive and helpful customer service resolves issues quickly
- Wide selection of pet food and supplies, including specialized diets
Weaknesses
- Unexpected price increases without warning
- Occasional issues with order accuracy and missing items
- Shipping delays and problems with delivery services
Kittypooclub
Kittypooclub, a cat litter subscription service, receives mixed feedback. While some customers appreciate the convenience and proactive notifications, others report issues with billing and product quality.
Strengths
- Easy to skip deliveries
- Proactive notifications about litter availability
Weaknesses
- Unauthorized billing after cancellation
- Poor customer service and difficulty reaching support
- Litter boxes not leak-proof as advertised
Pretty Litter
Pretty Litter receives overwhelmingly positive feedback for its odor control, ease of use, and health monitoring capabilities. Customers consistently praise the product's effectiveness and the company's responsive customer service.
Strengths
- Excellent odor control, effectively eliminates cat urine smell.
- Easy to scoop and maintain, simplifying litter box cleaning.
- Helpful and responsive customer service team.
Weaknesses
- Can be more expensive than traditional litters.
- Some users experience issues with tracking and dust.
- A few users report a strong urine smell developing after a few days.
Petco
Petco receives overwhelmingly negative reviews, with customers frequently citing issues with online orders, customer service, and grooming services. While some customers praise specific in-store experiences, the overall sentiment points to significant operational and service-related problems.
Strengths
- Helpful and knowledgeable staff at some store locations
- Convenient access to a wide range of pet supplies
- Well-managed new stores
Weaknesses
- Frequent issues with online orders, including delays, incorrect items, and non-delivery
- Poor customer service, including rude staff and unhelpful support
- Inconsistent grooming services and unexpected fees
Chewy
Chewy receives high praise for its customer service and convenient subscription options, particularly regarding pet bereavement. However, some customers report issues with delivery, pricing transparency, and prescription fulfillment.
Strengths
- Exceptional customer service, especially regarding pet loss
- Convenient autoship program for recurring purchases
- Wide selection of pet products
Weaknesses
- Unreliable delivery service, often due to FedEx
- Issues with prescription fulfillment and delays
- Lack of price transparency and unexpected price increases in autoship
K9sportsack
K9Sportsack reviews are mixed, with customers praising the product design for safely carrying dogs but also reporting issues with product quality and customer service. Some customers have had positive experiences with K9Sportsack's customer service, while others have found it lacking.
Strengths
- Functional and well-designed backpacks for carrying dogs
- Positive customer service experiences reported by some customers
Weaknesses
- Poor quality plastic clips that break easily
- Inconsistent sizing of accessories
- Unresponsive and unhelpful customer service